Privacy Policy 2018

/Privacy Policy 2018
Privacy Policy 20182018-07-08T11:02:57+00:00

Who we are

Motorhomes Campervans .net is our main website run by John Buxton Fleet management. We are based in the UK.

Our address is; Main Street, Woolsthorpe by Belvoir, Near Grantham, Lincs. NG32 1LY.

  • website address is; https://motorhomescampervans.net.
  • any privacy matters please email; compliance@motorhomescampervans.net
  • Data Protection Officer; John Buxton.

Our Privacy Policy

This privacy policy applies to anyone using of our website. The website contains links to other websites. For the avoidance of doubt we have no control over data collected, stored, or used by other websites. It would be in your best interests, to check the privacy policies of any such websites.

What is Personal Data?

The General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”). The regulation defines “any information relating to an identifiable person, who can be directly or indirectly identified, in particular by reference to an identifier”.

What Are Your Rights?

Under the legislation of GDPR the following rights, apply.

  1. be informed about our collection and use of your personal data.
  2. this Privacy Policy should tell you everything you need to know.
  3. access the personal data we hold about you.
  4. have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  5. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  6. restrict (i.e. prevent) the processing of your personal data.
  7. object to us using your personal data for any purposes.
  8. right to data portability.

Further information contact the Information Commissioner’s Office or your local Citizens Advice Bureau. Complaint about our use of your personal data, then lodge a complaint with the Information Commissioner’s Office.

Changes to this Privacy Policy

We may find it necessary to change and update this privacy policy from time to tim, For example, the law changes, or we change our business. This would therefore have effects to personal data protection. We suggest you look at this privacy policy in order to check the latest copy. This is shown here on this day 24th May 2018.

See our overview information on GDPR

ICO REGISTERED 00041380675

What personal data we collect and why we collect it

We collect data of both business addresses and personal date from enquiries being made. This usually is provided by visitors interested in the information we display. That can be in the format of name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

This as with our third party advertisers sometimes engage in the collection and retention of sensitive personal data, such as data concerning health. All of the data collection and retention is provided via one form on the website. This is where the individual making the inquiry provides active consent and the user has given this usually because of the nature of the enquiry. Personal data is also generated from technical processes such as contact forms, of being a member of a group, or comments, cookies, analytics, and third-party embeds.

By default we use a WordPress application with various plugins. The plugins also include professional forms. The Word Press application does not collect any personal data about visitors. However, it does collect the data shown on the User Profile screen from registered users. Some of the plugins may collect personal data.

Comments

Historically, information was captured through comments. This no longer is the case as it resulted in spam emails and has now been disconnected. We have noted the data which WordPress collects by default.

This comments section allowed visitors leave comments on the site. We collected the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Gravatar Services

Historically, an anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We upload media files to promote the motorhomes displayed on the website. All uploaded files are usually publicly accessible.

Images

We upload images to the website, some embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

By default, WordPress does not include a contact form. We use a form via a plugin provided. This captures personal data when someone submits a contact form. We keep this information to provide answers to the enquiries.

Holding the data provided

We keep the data for as long as it is needed to contact the relevant persons to assist in the inquiry. This can vary for a certain period for customer service purposes. This may from time to time result in use the information submitted for marketing purposes.

Cookies

We do have cookies on the web site including those set by plugins, social media, and analytics. We have provided the cookies which WordPress installs by default. When you visit the website you will have to accept a cookies shown in the footer of the home page.

The following first-party Cookies may be placed on your computer or device:

  • Google Analytics tracking.
  • Phone call tracking from website.
  • Crowdstream tracking.
  • Live chat software.

The following third-party Cookies may be placed on your computer or device:

  • Get Clicky Analytics Tracking.
  • LinkedIn offer share buttons that place cookies to track counts.
  • Facebook offer share buttons that place cookies to track counts.
  • Pinterest offer share buttons that place cookies to track counts.

e Mail and newsletters

We may opt-in to saving a customers name, email address and website in cookies. This is to help customers and make it convenient to fill in your details. This was done historically when we had used comments on the website. Usually these cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Mail Chimp

We use mailchimp for signing up dealers for permission to allow us to present free and paid pages of information. This method also is used should a private vendor may want to advertise with the website.

When you log in

Assuming you are accepted to use the site further. We will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.

If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Users can opt out of analytics tracking, and a link to your analytics provider’s privacy policy, if any. By default, WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. We have installed a WordPress plugin and use Google Analytics. About Google Analytics these are website analytics, and tools used to collect and analyse anonymous usage information. This provides us to better understand how our site is used.

Who we share your data with

We share date to promote motorhomes campervans for sale. This includes a list to all third-party providers with who share site data, By default WordPress does not share any personal data with anyone.

Use of the data provided

We use the data to promote the client and customers presence on the main website.

  • Motorhomes Campervans

We promote via our social media channels accordingly on;

  • Facebook
  • Twitter
  • You Tube
  • Linked In
  • Google Plus
  • Pinterest
  • Blogger

How long we retain your data

We retain personal data collected or processed by the web site. We usually keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years.

Historically, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Any site data outside the European Union that data is safeguarded to European data protection standards. This includes web hosting, cloud storage, or other third party services. Our website is currently located on Word Press Servers provided by Host Gator in the USA. Full backups are provided by the Host Gator services including emails. We also take back ups of the site via a plugin and store copies in our drop box services provided. Again historically visitor comments could have been checked through an automated spam detection service.

Your contact information

Data Protection Officer, list their name and full contact details here as well.

PLEASE NOTE We are

ICO REGISTERED 00041380675

Our terms and conditions, including our privacy policy, are on a separate information page headed terms and conditions. These will have been superseded by the new GDPR General Data Protection Regulations.

Additional information

We use our website for commercial purposes and sometimes engage in more complex collection or processing of personal data.

How we protect your data

We endeavor to protect your users data wherever possible, this may include technical measures such as encryption; security measures such as two-factor authentication; and measures such as staff training in data protection. Currently we have not carried out a Privacy Impact Assessment. We will determine the necessity to do this if we employ people and training is required.

What data breach procedures we have in place

We have in place to deal with data breaches, a separate email address and dedicated persons to deal with any matters arising from such an event.

What third parties we receive data from

Our website sometimes receives data about users from third parties, including advertisers. This varies so we can update our users from time to time

What automated decision making and/or profiling we do with user data

For the Avoidance of Doubt

Being a small business we comply where possible to all legislation

  • we are not FCA (financial conduct authority) approved.
  • and we do not offer any form of advice on finance or insurance products.
  • we purly use best practice in advertising.
  • promoting goods and services of interest.
  • referring and relating mainly to motorhomes and campervans.

Industry regulatory disclosure requirements

We do not subscribe to any industry regulatory services.

Affiliate Links

We do display some affiliate links, they are a mechanism for revenue generation. Revenue is generated by users who click on ads or hyperlinks. For example (such as selected by Google adsense) and usually displayed at the bottom and within text on the website. Subsequently, users may make a purchase on a third party website.

For the avoidance of any doubt

That usage of the links may result in a commission being credited to this website or owner. Any opinions stated do not reflect the views of any merchants, with whom we are affiliated, or represent via affiliate links.

Contact us

You can contact us at any time or if related to GDPR compliance use the form below.

General Data Protection Regulation (GDPR)

General Data Protection Regulation (GDPR) allowing customers access to information including removing data of individuals and suppliers.
  • How can we help you today? Please indicate what you would like us to do. We may ask for identification and proof of who you are.
  • Please provide your name.
  • Please provide your main contact number thanks.
  • Please provide your postcode and any relevant reference.
  • Please provide your e mail address.
  • Please provide where the data and or URL where the data is shown or displayed.
  • Tell us what you want us to do for you and select anything relevant for reference.
  • To answer your request please answer yes or no to contact you
  • This field is for validation purposes and should be left unchanged.